Non-Refundable Payment & Credit Policy

1. General Non-Refundability All payments—whether full, partial, initial deposits, or progress payments—made to 168hours Group LLC (including its doing-business-as entity, Digital Hygiene Services, hereinafter referred to as "the Company") are strictly non-refundable.

2. Company Discretion Regarding Service Credits.The issuance of any full or partial service credit in lieu of a refund rests within the sole and absolute discretion of the Company and its authorized representatives.

• Under no circumstances shall the consideration of a credit request construct an obligation, precedent, or binding commitment on the part of the Company to issue a credit or refund.

• Any credit granted by the Company is non-transferable, cannot be redeemed for cash, and must be applied toward future services rendered by the Company within the timeframe specified at the time of credit issuance.

3. Acknowledgement & Acceptance By tendering payment to the Company, the Client acknowledges that they have read, understood, and agreed to be bound by the terms of this Non-Refundable Payment & Credit Policy